QuestPix: Online Coaching for IIT JEE Main & Advance
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Privacy Policy
At QuestPix, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information through our website and app.
1. Information We Collect
You are responsible for maintaining the confidentiality of your account credentials.
QuestPix reserves the right to terminate accounts for violations of these terms.
a. Personal Information: Name, email address, phone number, and payment details when you create an account or make a purchase.
b. Usage Data: Information about how you use our app and website, including IP address, browser type, device details, and browsing history.
c. Cookies and Tracking Technologies: Cookies and similar tools to enhance your experience and analyze app/website performance.
2. How We Use Your Information
We use your information to:
Provide and manage our services, including live classes and test series.
Process payments and send purchase confirmations.
Improve our app and website functionality.
Communicate updates, offers, and relevant content.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Payment processors, hosting providers, and analytics tools.
Legal Authorities: If required by law or to protect our rights and users' safety.
4. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have the following rights:
Access and update your personal data.
Request deletion of your account and associated data.
Opt-out of marketing communications.
To exercise these rights, contact us at questpixedu@gmail.com.
6. Data Retention
We retain your data as long as necessary to provide our services and comply with legal obligations.
7. Third-Party Links
Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Children's Privacy
QuestPix services are intended for users above 13 years of age. We do not knowingly collect data from children under 13.
9. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated "Effective Date."
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: