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Have any questions, concerns, doubts, constructive feedback, or grievances? Share them with us — we are here to help you.

QuestPix is here to help.

QuestPix is committed to resolving all your queries quickly so you can focus entirely on your preparation. You can reach out to us for any queries, assistance with batch selection, operational feedback, administrative complaints, billing inquiries, personalized course guidance, or concerns regarding our curricula and batch offerings. You can speak directly with our support team (Mon–Sat, 10am–6pm IST) by calling our dedicated helpline number: 09521687733. We carefully review every submission and answer messages sent through this page within one working day. For anything urgent, WhatsApp is answered 24x7.

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Where to find us

QuestPix Solutions Pvt. Ltd.1st Floor, C 17, MBS Road,Shubhash Nagar, Kota,Rajasthan 324005
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Most questions already have an answer. Refunds, what is free, how tests are analysed, and what happens to your data. Search the Help Centre.

FAQs

How quickly do you reply?
It depends how you reach us. WhatsApp is answered 24x7 and is the fastest route. Messages sent through the form on this page are answered within one working day.
Can I talk to someone before paying?
Yes. Ask for a call back and a mentor will walk you through the programme, the schedule and what your week would actually look like — before any payment.
I'm a parent — can I ask about my child's batch?
Of course. Tell us the class and the exam they are preparing for, and we will explain the batch structure, the weekly rhythm and how progress is reported to you.
What are your support hours?
Phone support runs Mon–Sat, 10am–6pm IST. WhatsApp is answered 24x7. Messages sent through the form outside support hours are picked up the next working morning.
I have a complaint that has not been resolved. Who do I go to?
Write to support@questpix.com with your order or account details and what is still unresolved, and it will be escalated. The same address handles anything about your personal data.
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